nSight Live – AI Customer Support
AI-powered customer support bot for automotive dealerships with knowledge base integration and multi-channel communication.
Challenge
Building sophisticated AI chatbot with natural language understanding, accurate responses, and multi-channel delivery.
Solution
Amazon Lex and Bedrock (Claude 3.5) implementation with React admin panel, Lambda serverless pipeline, and Twilio Flex integration.
Technology Stack
ai
backend
frontend
integration
Impact & Results
Automated customer support with AI responses and knowledge base queries
Admin panel for bot management and conversation monitoring
Multi-channel communication (SMS, email, web) improving engagement by 60%
Reduced average response times by 75% while maintaining satisfaction
Technologies
Links
More Projects
Aegis Protocol – AI Agent Accountability Layer
Lead Developer
On-chain accountability layer for AI agents built at ETHGlobal Open Agents (Ghent, May 2026). Any agent can prove what it decided, why it decided it, and face consequences if it was wrong — using 0G Storage, Gensyn AXL mesh, ENS CCIP-read, and KeeperHub automation.
View ProjectProduction URL Shortener – MLH PE Hackfest 2026
Production Engineer
Production-grade URL shortener built for the MLH Production Engineering Hackathon, demonstrating SRE practices: horizontal scaling, Redis caching, observability, load testing, and incident runbooks.
View ProjectInterested in similar work?
Let's discuss your project requirements